Develop and deploy training on SMS Assist systems, processes, and job responsibilities for T&R employees.Inspect and assess work completed by T&R employees, provide feedback and additional training as needed.Own and maintain the quality control process for T&R, monitor the execution of quality control processes.Develop content and deploy specialty construction training to include, but not limited to properly identifying structural failure, organic growth remediation, main system assessment, roof systems, crawl space, electrical, HVAC and plumbing.These training programs will vary by specific training needs, and will include training employees on roles and responsibilities of their jobs, processes and systems. This position reports to the VP of Construction Operations and is responsible for working with an assigned member of SMSU to develop content and deploy new hire and continued education training for the SMS Assist Turns and Renovation employees. We want to make every property better, and we want your help to make it happen. We're passionate about the people we serve, and we give our all because we care. We're community volunteers, karaoke partners, and lifelong friends.
We set each other up for success in the office and for the perfect spike on the volleyball court during an intramural game. We're innovators, disruptors, and out-of-the-box thinkers. We work across the industries that make up your community, including retail, food service, banking, residential, and more, and we help them find the right provider in our network (we call them Affiliates) in more than 45 trades. Our customers' livelihoods are in our hands-think a restaurant manager whose only fryer goes down on a busy Friday night or a family in Florida without power after a hurricane. Recognized on Forbes' Cloud 100 list, Deloitte's Technology Fast 500, Chicago Crain's Top Tech Employers, and more, SMS Assist manages more than 186,000 properties where people live and work. Through our award-winning technology platform, built and powered by SMSers, we connect local contractors to our customers and help manage an experience that surpasses expectations. We decided a better way wasn't only possible, but essential. Typically, facilities maintenance is tough work-both in the nature of the job (plumbing, HVAC, snow removal) and the lack of clarity throughout the experience. At SMS Assist, we're not just in the business of fixing properties-we're fixing an entire industry.